Administering Tests
Once you've decided
to test and have chosen
a fair one, if the test is one you will administer yourself, consider the
following guidelines:
- Determine what a potentially successful applicant's test score would be,
based on current employees' performances or on national statistics.
- Schedule the test for a period that will not conflict with an applicant's
religious beliefs.
- Give the test to each applicant in as nearly identical a manner as
possible.
- Keep records of applicants' scores.
- Make sure that any tests you administer do not discriminate against any protected
groups of people.
Use these guidelines for administering any employment tests, whether they are
your own tests or those from another source:
- For effective test administration, you need to set aside a quiet place
where applicants can be tested in private. Fair results require that each
applicant be given the test under the same conditions. Applicants with
disabilities may require that a reasonable accommodation be made in order
for them to take the test.
- Give specific instructions and tell the applicants the time limits.
Encourage them to ask questions if there is something they do not
understand.
- To ease applicants' nervousness, you should explain:
- the purpose of the test
- that the test is only part of the selection procedure
- that their scores will be kept strictly confidential
Keeping scores confidential is a professional responsibility that must be
taken seriously. Individuals taking the tests should always be permitted to see
their own scores and have them fairly explained. However, don't share other
applicants' scores with a test-taker. Results should be made available only on a
limited basis and only after instruction has been given on the meaning of the
scores.